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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Where else can you find FRESH sourdough starter - not dried? If you love bread, pancakes, bagels – you name it – you'll love sourdough baking. It's versatile, delicious, and will broaden your baking horizons! The first place to start your sourdough journey is with your own sourdough starter. Ours is descended from a starter that's been lovingly nurtured here in New England for decades. When you feed it (all you need is flour, water, and a little bit of patience), it quickly becomes your own, adapting itself to your own region and climate. Thousands of bakers before you have made wonderful sourdough bread with a bit of this same bubbling brew. Join the ranks of satisfied sourdough bakers. Read the blog: How to feed sourdough starter IMPORTANT: Sourdough starter is a living entity; it needs regular feeding. Thus we recommend no more than 10 days elapse between when the sourdough starter you purchase leaves our facility, and when you give it its first feeding. Keep this in mind when choosing a delivery method; if you need help making the smartest shipping choice, please contact our customer service team. For best results, please feed your fresh sourdough starter within 24 hours of receiving it. Note: the fresh sourdough starter that comes in this set is processed in a facility that also packages products containing eggs, milk, soy, tree nuts, and wheat. DO NOT CONSUME RAW STARTER. Care and feeding directions are included with your order, and are also available in our Sourdough Tips & Recipes Booklet (PDF) »
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